Welcome
My name is Anna Henn
I bring over two decades of global experience in hospitality, working alongside a network of trusted industry experts. My background spans both operational leadership across hotel departments and corporate roles within tourism and hospitality.
Your advantage: a team that understands both strategy and execution.
Together, we deliver results - from brand conception and openings to measurable profit improvement across operations, costs, and revenue.
As a BAFA-certified consultant, we offer small and medium-sized enterprises (SMEs) the opportunity to receive up to 80% government funding for their consulting costs. Take advantage of this opportunity to develop your business strategically – with professional support and backed by public funding.
Services
You own or manage a company dedicated to hospitality,
be it a stand-alone entity or an operation that is part of a larger group,
and want to improve performance, reduce costs, and unlock new revenue?
We deliver measurable results.
Assess
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Service delivery and quality standards
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Operational setup, workflows, and staffing
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Organizational structure
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Productivity and cost efficiency
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Cost base and supplier management
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Pricing, yield and revenue performance
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Improvement potential and profit opportunities
Optimize
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Simplify operations and workflows
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Optimize staffing and resource allocation
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Reduce costs and improve supplier terms
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Strengthen pricing and revenue strategies
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Unlock new profit opportunities
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Define clear action plan and priorities
Execute
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Implement improvement measures
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Deliver cost savings and performance gains
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Improve service quality at lower cost
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Ensure efficient use of resources
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Track results and secure impact
Optional:
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Interim management
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Leadership & employee training
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Workshops
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Quality audits & mystery guest
Funding Opportunity for Small and Medium-Sized Enterprises (SMEs)
Take advantage of up to 80% government funding for your consulting costs.
Your benefits
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Access to international expert network
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External view on processes
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Highly flexibel
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Hands-on mentality
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Quick responsive, direct contact
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Learned with the best
References
„It has been a great pleasure to collaborate with Anna in regards to the hotel opening experience of our new properties. She is truly a dedicated, experienced expert in her field. Anna is a true hotelier with extensive knowledge, supported by her extraordinary international experience and cultural understanding. With her hands-on and structured approach during the pre-opening phase, she proved to be a true asset as a trusted advisor to our company.”
Sabine Dorn-Aglagul
CEO Hotels
FTI GROUP
Munich, Germany
